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Terms & Conditions

Last update : 2 June, 2025

This legally binding Agreement is made between:

  1. "Limitless Care" ("Limitless Care," "We," "Us," or any other reference to our company)
  2. And you

By clicking "I Agree," signing, creating an account, executing this Agreement, or by providing services (as detailed below), you:

  1. Acknowledge acceptance of this Doctor Connection Service Agreement (this "Agreement").
  2. Agree to be bound by all its terms and conditions

Please read this Agreement carefully. Do not register an account or sign this Agreement if you are unwilling or unable to comply with its terms. Collectively, we shall be referred to as the "Parties."

1. Overview

1. Service Description

"Limitless Care Doctor Consultation" is a paid service that allows users to:

  • Initiate private, real-time consultations with a doctor (via video call/text chat on social media platforms).
  • Upload medical images and reports.
  • Update the patient’s confidential health record (including sensitive data that cannot be disclosed).

2. Service Scope

The service addresses a specific medical concern of the user (or their relative) in detail during the session.

3. Confidentiality

  • Data is accessible only to the consulting doctor.
  • Doctors are prohibited from sharing information externally.
  • "Limitless Care" reserves the right to **access and use data **while ensuring patient confidentiality.

2. Access to "Limitless Care" Doctor Consultation Service

"Limitless Care" grants you a non-transferable, non-exclusive license to use the doctor consultation service under these Terms, provided you:

  • Use it solely for personal purposes (non-commercial).
  • Do not resell, modify, or reverse-engineer the service.
  • Comply with all applicable local and international laws.

3. Modifications

"Limitless Care" reserves the unconditional right to:

  • Modify the service, its features, or functionality at any time without prior notice.
  • Bear no legal liability for such modifications.
  • Void any user/doctor right to object to these changes.

4. Rights Retention

"Limitless Care" exclusively retains:

  • Ownership of all trademarks (logos/names/images/service content).
  • All rights not expressly granted to users under these Terms.
  • Authority to publish or modify any service-related trademarks.

5. Warranties and Commitments

As the healthcare provider, you warrant and covenant that:

A. Legal Authority

  • Have **full legal capacity **to fulfill contractual obligations.
  • Possess all required licenses to practice medicine without restrictions:
    • Valid, unrestricted license from the Egyptian Medical Syndicate (or relevant country).
    • No disciplinary rulings prohibiting your practice.

B. Data Accuracy

  • All submitted information (physical/digital) is true, accurate, and complete.
  • Immediate notification of any changes affecting quality assessment.
  • Sole responsibility for any false/misleading information.

C. Professional Obligations

  • Maintain an active medical license throughout the contract term.
  • Compliance with:
    • Local and international medical laws.
    • "Limitless Care" continuing education standards.
  • Prompt disclosure of:
    • Any disciplinary or legal investigations.
    • License issues or malpractice concerns.

D. Ethical Conduct

  • Adherence to** medical ethics** and confidentiality rules.
  • No prior criminal convictions or disciplinary actions.

6. Service Usage

The user must:

  • Use the service solely for legitimate medical purposes in compliance with local and international laws.
  • Assume full responsibility for all medical recommendations and interactions resulting from service use.
  • Self-assess the appropriateness of the service for each medical case.

7. Technical Requirements

The doctor must:

  • Maintain high-speed internet.
  • Ensure hardware/software compatibility with "Limitless Care" system requirements.

Explicit Prohibitions:

  • Reselling or redistributing the service to third parties.
  • Commercial or non-medical use of the service.
  • Sharing any medical data or system information with unauthorized parties.

8. Mutual Commitments

1. Party Obligations:

  • Both parties covenant not to engage in any act that may harm the reputation or brand of the other party during the contract term.

2. "Limitless Care" Rights:

  • Right to modify the service or features without prior notice.
  • Right to display its trademarks anywhere associated with the service.
  • No liability for modifications made.

9. Intellectual Property

1. Exclusive Rights:

  • All IP rights (patents, trademarks, copyrights) related to the service:
    • Are solely owned by "Limitless Care".
    • Cover all technologies and materials used in service delivery.

2. Usage Restrictions:

  • Other parties are prohibited from:
    • Copying, modifying, or distributing any IP elements.
    • Using trademarks without express written permission.

10. Support & Updates

  • Technical support during business hours.
  • Periodic updates (enhancements/fixes) at company's discretion.

11. Term & Termination

  • Term: 1 year with auto-renewal.
  • Termination:
    • 30-day written notice for voluntary exit.
    • Immediate for breach of terms.
  • Effects:
    • Survival of rights for prior breaches.
    • Removal of all doctor references from platform.

12. Additional Terms

1. Minimum Engagement

  • Set monthly consultation quota.
  • Right to suspend service for non-compliance.

2. Payment

  • Monthly payments 14 days after month-end.
  • Deductions: Company share + VAT.

3. User Ratings

  • Minimum rating threshold set by company.
  • Actions for low ratings:
    • Performance improvement notice.
    • Contract termination.

4. Medical Recommendations

  • Brief report per consultation within 1 hour.
  • Quality control impacts:
    • Doctor acceptance.
    • Final payments.

5. Account Security

  • Full responsibility for:
    • Login credentials.
    • Immediate breach reporting.
  • Right to disable account for:
    • Terms violation.
    • Legal orders.

6. Medical Confidentiality

  • Patient data protection per:
    • Medical practice laws.
    • Data protection regulations.
  • No sharing with unauthorized parties.

7. Intellectual Property

  • All rights reserved for:
    • Trademarks.
    • Content/technologies.
  • Restrictions: No unauthorized reuse.

8. Brand Usage

-No marketing use without: Prior approval.

9. Medical Disclaimer

Sole responsibility for:

  • Care quality.
  • Legal consequences.

10. Indemnification

  • Doctor's duty to compensate for:
    • Negligence-related losses.
    • Third-party rights violations.

11. Governing Law

  • Interpretation: Egyptian law.

Limitless Care

© 2022 Limitless Care - All Rights Reserved

ليمتلس كير لإدارة برامج الرعاية الصحية والمنشآت الطبية ش.م.م